Summary Description of Benefits
for the Personal Internet &
Identity Coverage Master Policy
This Summary is provided to inform you that as a customer of CLC Incorporated, you are entitled
benefits under the Master Policy referenced below. This Summary Description of Benefits does not
state all the terms, conditions, and exclusions of the Policy. Your benefits will be subject to
all of the terms, conditions, and exclusions of the Master Policy, even if they are not
mentioned in this Summary. A complete copy of the Policy will be provided upon request.
The Master Policy of Personal Internet Identity Coverage has been issued to: CLC
Incorporated (the “Master Policy Holder”), Policy Number: 916246 underwritten
by insurance company subsidiaries or affiliates of American International Group, Inc.,to provide
benefits as described in this Summary.
Should you have any questions regarding the Membership Program provided by the Master
Policyholder, or wish to view a complete copy of the Master Policy, please call the customer
service number located in your membership materials.
|Aggregate Limit of Insurance:
|per policy period
|per week, for 4 weeks maximum
|Travel Expenses :
|per policy period
|Elder Care and Child Care:
|per policy period
|Initial Legal Consultation:
|per policy period
|per policy period
Filing a Claim
If you have any questions regarding the identity theft insurance coverage or wish to file a
claim under the Master Policy, please contact the Insurer at (1-800-286-0777).
We shall pay you for the following in the event of a Stolen
1. CostsReasonable and necessary costs incurred by the insured for up to six credit reports from
established credit bureaus (with no more than two reports from any one credit bureau) dated
within 12 months after your knowledge or discovery of a Stolen Identity Event.
2. Reasonable and necessary costs incurred by you in the United States for re-filing
applications for loans, grants or other credit instruments that are rejected solely as a result
of a Stolen Identity Event;
3. Reasonable and necessary costs incurred by you in the United States for notarizing affidavits
or other similar documents, long distance telephone calls and postage solely as a result of your
efforts to report a Stolen Identity Event and/or amend or rectify records as to your true name
or identity as a result of a Stolen Identity Event;
1. Reasonable and necessary costs incurred by you for ordering medical records for the purpose
of amending and/or rectifying these documents as a result of a stolen identity event
2. Reasonable and necessary costs approved by us, for providing periodic reports on changes to,
and inquiries about the information contained in the insured’s credit reports or public
databases (including, but not limited to credit monitoring services);
3. Reasonable and necessary costs incurred by you for travel within the United States incurred
as a result of the insured’s efforts to amend or rectify records as to the insured’s true name
Reasonable and necessary costs incurred by you for elder care or child care incurred as a
result of the insured’s efforts to amend or rectify records as to the insured’s true name or
Reasonable and necessary costs incurred by you for the replacement of identification cards,
drivers licenses and passports as a result of a stolen identity event
Actual lost wages earned in the United States, whether partial or whole days, for time taken off
work and away from your work premises solely as a result of your efforts to amend or rectify
records as to your true name or identity as a result of a stolen identity event. Actual lost
wages includes remuneration for vacation days, discretionary days, floating holidays, and paid
personal days and excludes business interruption or future earnings of a self-employed
professional. Computation of lost wages for self-employed professionals must be supported by and
will be based on prior year tax returns. Coverage is limited to wages lost twelve months after
the insured’s discovery of a stolen identity event.
Legal defense fees and expenses
Reasonable and necessary fees and expenses incurred in the United States by you with our consent
for an attorney approved by us for:
1. Defending any civil suit brought against you by a creditor or collection agency or entity
acting on behalf of a creditor for non-payment of goods or services or default on a loan as a
result of a Stolen Identity Event; and
2.Removing any civil judgment wrongfully entered against you as a result of the Stolen Identity
Challenging the accuracy or completeness of any information in the insured’s medical history
as a result of a medical identity theft.
1. Challenging the accuracy or completeness of any information in the insured’s tax history as a
result of a stolen identity event.
2. Defending criminal charges brought against the insured as a result of a stolen identity
event; provided, however, we will only pay criminal defense related fees and expenses after it
has been established that the insured was not in fact the perpetrator.
Unauthorized Electronic Fund Transfer Reimbursement
The principal amount, exclusive of interest and fees, incurred by you and caused by an
Unauthorized Electronic Fund Transfer first occurring during the policy period for which you
have sought reimbursement from the financial institution which issued the access device and
holds the account from which funds were stolen, and for which you have not received
reimbursement from any source.
A Stolen Identity Event is the theft or your personal identification, social security number, or
other method of identifying you, which has or could reasonably result in the wrongful use of
such information, including but not limited to Stolen Identity Events occurring on or arising
out of your use of the Internet. A Stolen Identity Event does not include the theft or
unauthorized or illegal use of your business name, d/b/a or any other method of identifying your
An Unauthorized Electronic Fund Transfer (UEFT) is an electronic fund transfer from your
personal deposit account initiated by a person other than you without the actual authority to
initiate such transfer and from which you receive no benefit. An Unauthorized Electronic Fund
Transfer (UEFT) does not include an electronic fund transfer initiated: 1) by a person who was
furnished the access device to your account by you, unless you have notified the financial
institution that transfers by such person are no longer authorized; 2) with fraudulent intent by
you or any person acting in concert with you; 3) by the financial institution of its employee;
or 4) from any business or commercial account.
The Master Policy provides benefits to you only if you report a Stolen Identity Event or an
Unauthorized Electronic Fund Transfer to us by the contact number stated above as soon as you
become aware of a Stolen Identity Event or a Unauthorized Electronic Fund Transfer, but in no
event later than six months after the Stolen Identity Event or Unauthorized Electronic Fund
Transfer occurs and you follow the instructions given to you in a claims kits that you will be
provided. These instructions will include notifying major credit bureaus, the Federal Trade
Commission’s Identity Theft Hotline and appropriate law enforcement authorities. This claims kit
will also instruct you how to file for benefits under the policy if the Stolen Identity Event or
Unauthorized Electronic Fund Transfer results in losses covered under the policy.
You will only be covered if a Stolen Identity Event or Unauthorized Electronic Fund Transfer
first occurs while you are a member of the Master Policyholder’s insured program and is reported
to us within 6 months. You will not be covered if the Stolen Identity Event or Unauthorized
Electronic Fund Transfer first occurs after termination of the master policy or termination of
your membership in the Master Policyholder’s program.
Limits Of Insurance
The most we shall pay you are the Limits of Insurance shown above. All Legal Costs shall be part
of and subject to the Aggregate Limit of Insurance.
LEGAL COSTS ARE PART OF, AND NOT IN ADDITION TO, THE LIMIT OF INSURANCE.
The Lost Wages Limit of Insurance shown above is a sublimit of the Aggregate Limit of Insurance
and is the most we shall pay you for lost wages.
1. You shall be responsible for the applicable Deductible amount shown above and you may not
insure against it.
2. You shall be responsible for only one Deductible during any one policy period.
We shall be excess over any other insurance, including, without limitation, homeowner’s or
renter’s insurance. If you have other insurance that applies to a loss under this policy, the
other insurance shall pay first. This policy applies to the amount of loss that is in excess of
the Limit of Insurance of your other insurance and the total of all your deductibles and
self-insured amounts under all such other insurance. In no event shall we pay more than our
Limits of Insurance as shown above.
Should you be enrolled in more than one membership program insured by us, or any of our
affiliates, we will reimburse you under each membership program:
1. subject to the applicable deductibles and limits of liability of each insured membership
2. but in no event shall the total amount reimbursed to you under all membership programs exceed
the actual amount of loss.